Discusión: Gamebookers y Moneybookers

Originalmente publicado por maytip

Al ir a retirar de GB... me dice que el mínimo es 6.54 €, pero al sacar 58.58 me indica que el mínimo es ¡¡654€). No tengo ningun bono pendiente ni bankroll a completar.
¿Le ha pasado a alguien mas?

Edito: He adjuntado imagen...

Originalmente publicado por maytip

Edito: He adjuntado imagen...

Me autocito: He llamado a atención al cliente, y me han indicado que es un fallo técnico,que pruebe en 24-36 horas...

Menos mal que me defiendo en inglés por teléfono, que si no vaya papelón...

Me acaba de pasar lo mismo en Party Poker (que ahora es prácticamente lo mismo que Gamebookers). Al ir a retirar me dice que el mínimo de retirada es de 1000$

Conseguiste solucionarlo?

Yo sigo igual, ayer contacté por mail y recibí esto:

Thank you for contacting us.

In response to your email, In regards to your mail, this is to inform
you that we are facing technical problems with the cashout option
Moneybookers.This technical problem would be resolved within 2-3
business days.

I apologize for any inconvenience caused.

We have several cashout options to facilitate convenient withdrawals
from your account.

Each cashout option has a minimum and maximum limit, and fees
applicable. For details on each option, please click on the link below:
http://www.pay-pro.com/crd_faq/en/cash_out_options.html and select the
option which suits you best.

Note: For security purpose, cashout requests are submitted to our
internal review team for approval before they are processed. This
normally takes 24-48 hours. You can track the status of your cashout by
clicking on 'Cashier' and then 'Cash Out History'.

If you have any questions please contact us, we are available 24 hours a
day, 7 days a week to assist you.

Sincerely,

Vanita
Transaction Customer Service, Pay-Pro